OUR MOST FREQUENTLY ASKED QUESTIONS

• HOW ARE YOUR KITCHENS SO COMPETITIVELY PRICED?

  We buy direct from the manufacturers and choose to display fewer products to maximise the discounts we get from the manufacturers, which we can pass on to the customer.

• WHERE ARE YOUR CABINETS MANUFACTURED?

  German Kitchens
  
  We work with two of the biggest and most respected kitchen manufacturers in Germany, known across Europe for their innovation and quality. Their bespoke, rigid cabinets are pre-assembled and thoroughly quality-checked before being shipped directly to us. Manufactured using cutting-edge technology and sustainable practices, these kitchens offer precision engineering with exceptional reliability ‒ a benchmark in modern kitchen manufacturing.

  Bespoke Shaker Kitchens
  
  Our British bespoke supplier handcrafts high-quality in-frame kitchens with exceptional attention to detail. Skilled British craftsmen make each piece, and a choice of materials, finishes, and traditional features such as dovetail joints and hand-carved details allows for truly personalised designs.

  Our trusted partner produces our Shaker Living range and offers beautifully crafted, hand-painted Shaker-style in-frame furniture that balances enduring quality with excellent value. Built with solid hardwood doors and oak veneer interiors, this collection includes both fitted and freestanding options ‒ all designed with timeless style, durability, and craftsmanship at its core.

• WILL MY KITCHEN BE FULLY INSTALLED?

  While we can supply only, we prefer to fit your new kitchen ourselves. If you choose our fully fitted option, our professionally trained team of fitters will install your new kitchen with care, pride, and professionalism, working with you every step of the way, from delivery to clean up.

  We understand that sometimes a fit-out involves more than just installing furniture. We can take care of all additional work, including structural changes (e.g. wall removals), electrical, plumbing, and more. We’re also more than happy to collaborate with your builder, whatever your requirements may be.

• DO YOU OFFER A HOME MEASUREMENT SERVICE?

  Yes, one of our designers will visit your home to measure your room and identify utilities and services. It is a non-invasive survey, meaning they will not move any floor coverings or fixtures during their visit. They will take the time to learn about your needs, design preferences, and budget and work closely with you to understand your requirements. Once you are happy, we can move on to the next stage.

  The home measure will typically take one to two hours. We will contact you to arrange a Design Appointment in one of our showrooms at a time that works for you.

• WHAT TYPE OF PAYMENT METHODS DO YOU ACCEPT?

  We accept all major credit and debit cards, including Visa Credit, Visa Debit, and Mastercard. If you prefer, you can also pay by transfer, cash, or cheque.

• WHEN DO I NEED TO PAY?

  Our payment schedule is generally structured as follows: a 50% deposit is required before the order is confirmed, followed by 40% payable 14 days prior to delivery. The remaining 10% is due for the worktop templating.

• HOW QUICKLY WILL YOU BE ABLE TO INSTALL MY NEW KITCHEN?

  The lead time for the kitchen is normally at least four to six weeks, but depending on the manufacturer, it can take twelve to fourteen weeks.

• WHO TAKES CARE OF MY BUILDING WORK?

  We can do! From start to finish, our project management team will be with you every step of the way. We handle all matters relating to design, wiring, plumbing, plastering, fitting - anything you need! We’re also happy to collaborate directly with your builder. All you have to do is sit back and enjoy the process as your dream kitchen comes to life.

RESEARCH DONE, AND READY TO START THE PROCESS?